Expert Guidance in OHA Certificate of Approval (COA) Preparation

 

We offer specialized assistance to behavioral health organizations in preparing for and obtaining the Oregon Health Authority (OHA) Certificate of Approval (COA).

 

Our services include:

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• Program Readiness & Application Support – Ensuring organizations meet all necessary requirements for COA approval.

• Policy & Procedure Development – Crafting comprehensive policies that align with state and federal regulations.

• Compliance Program Implementation – Establishing frameworks for adherence to regulatory standards.

• QA/QI Program Development – Designing quality assurance and improvement initiatives to enhance service delivery.

• Facility & Operational Preparedness – Assisting in building and facility readiness to meet OHA standards.

• Personnel Management – Guidance in hiring, credentialing, and workforce compliance.

• Billing & Financial Best Practices – Ensuring organizations optimize their revenue cycle management.

• Training & Learning Management Systems – Implementing robust educational programs for staff.

• Client-Facing Documentation & Best Practices – Enhancing forms, processes, and patient engagement strategies.

Culturally and Linguistically Service and Support (CLSS) Program Development
 

At Fjord Consulting, we assist organizations in developing, operationalizing, and certifying Culturally and Linguistically Service and Support (CLSS) programs. Our expertise ensures that behavioral health agencies create inclusive, equitable, and culturally competent services that meet diverse community needs and align with OHA standards.

Industry Expertise & Leadership in Behavioral Health Consulting

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Led by Fjord Counseling Co-Founder Todd B. Jeter, LCSW, CADC III, an experienced behavioral health executive, Fjord Consulting leverages deep industry expertise in​:

 

• Executive Healthcare Leadership

• Regulatory Compliance

• Government Relations

• Network and Contracting

• Organizational Development

• Program Accreditation

 

Fjord Consulting is your trusted partner in achieving sustainable success in behavioral health service delivery.

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​Our tailored approach ensures your agency is fully prepared to deliver high-quality, compliant, and financially sustainable services.

Comprehensive Contracting & Negotiation Support​

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Our consulting services extend to contracting and negotiations in various payer systems, including:

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• Oregon Health Plan (OHP)/Medicaid/Coordinated Care Organization (CCO) Contracting

• Medicare Contracting

• Private Insurance Contracting

 

We provide expert support in understanding payer requirements, navigating reimbursement structures, and optimizing contract terms to benefit behavioral health organizations.